Professional Experience

Work Experience

  1. Pendoah.ai logo

    CTO / Head of Engineering

    Pendoah.ai

    February 2022 - Present|Houston, TX

    Lead product, engineering, and cloud operations for an AI venture studio. Architecting and scaling multi-tenant SaaS products that leverage Agentic AI and RAG to solve enterprise workflow problems.

    • Architected Lawli.ai: A multi-agent legal platform (LangGraph + Azure OpenAI) that reduced contract review time by 90% and research time by 70%, reaching $2.1M ARR in Year 1.
    • Built 'VoxOps' Voice Agent Platform: Realtime WebRTC voice agents for healthcare and insurance, achieving <800ms latency with barge-in capability and HIPAA compliance.
    • Developed Production RAG Pipeline: Implemented a scalable RAG system (Vector + Keyword hybrid search) processing 10M+ documents with 95% retrieval accuracy/precision.
    • Engineered Enterprise Compliance: Established HIPAA and SOC2 compliant infrastructure, enabling adoption by regulated Fortune 100 healthcare and energy clients.
    • Optimized AI Economics: Implemented semantic caching and token optimization strategies, reducing LLM inference costs by ~38% at scale.
    • Scaled Engineering Org: Grew team from 8 to 70+ engineers, establishing SAFe/Agile practices that increased deployment frequency by 3x.
    Azure OpenAI / GPT-4
    LangGraph Agents
    RAG (Vector + Keyword)
    Realtime Voice API
    Kubernetes / AKS
    Python / FastAPI
    Next.js / React
  2. Perry Homes logo

    Chief Information Officer

    Perry Homes

    June 2017 - February 2022|Houston, TX

    Owned enterprise technology strategy, overseeing a complete digital transformation for one of Texas' largest private homebuilders.

    • Cloud Transformation: Executed full on-prem to Azure migration, improving system scalability by 50% and reducing operating expense by 20%.
    • Predictive ML for Sales: Deployed Dynamics 365 with AI-driven forecasting models, directly contributing to $50M in incremental revenue.
    • Data Foundation: Built a unified data warehouse and analytics platform that enabled real-time construction velocity tracking and cost control.
    • Process Automation: Utilized Power Platform to automate 70% of manual back-office contracts, reducing approval cycle times by 40%.
    • Revenue Growth: Technology initiatives supported company growth from $800M to $1.71B (113%) over 5 years.
    Azure Cloud
    Dynamics 365
    Power Platform
    Machine Learning (Forecasting)
    Data Warehousing
    DevOps Automation
  3. Omnicom / Credera logo

    Director & Principal, AI & Cloud Consulting

    Omnicom / Credera

    Oct 2016 - Jun 2017|Houston, TX

    Led high-stakes AI and cloud strategy engagements for Fortune 500 clients in finance, retail, and healthcare.

    • AI Personalization at Scale: Built a cloud AI platform for a $50B asset manager to segment users and recommend products, lifting retention by 20%.
    • Healthcare Compliance AI: Designed NLP models to classify sensitive data for a $20B pharma client, reducing manual compliance effort by 50%.
    • Fraud Detection System: Implemented real-time anomaly detection for a $30B insurer, reducing false positives by 40% and saving ~$15M annually.
    • Cloud Migration Strategy: Led multi-cloud assessments and migration roadmaps for enterprise clients, focusing on security and cost governance.
    Azure & AWS
    Machine Learning
    NLP (Classification)
    Big Data Analytics
    Enterprise Security
    Strategic Roadmaps
  4. PwC logo

    Director, Strategy & Enterprise Architecture

    PwC

    May 2013 - Oct 2016|Houston, TX

    Trusted advisor to C-suite executives on technology transformation, M&A integration, and digital strategy.

    • Pharma R&D Modernization: Migrated legacy R&D systems to AWS for a $35B pharma co, accelerating drug discovery timelines by 15%.
    • Intelligent Claims Automation: Architected an AI+RPA solution for a $40B insurer that automated claims processing, saving $10M/year.
    • Global Data Platform: Delivered a Redshift-based data warehouse for a $50B consumer goods firm, integrating 8 global data sources for unified reporting.
    • Mobile Banking Architecture: Engineered the secure mobile banking backend for a $50B global bank, driving 20% adoption growth in Year 1.
    Enterprise Architecture
    AWS Cloud
    RPA & Automation
    Data Strategy
    M&A Integrations
    Mobile Security
  5. Accenture logo

    Senior Manager, Technology Strategy

    Accenture

    2010 - 2013|Houston, TX

    Managed large-scale complex systems integration and technology strategy programs.

    • M&A Tech Integration: Led the IT integration for a $50B energy merger, unifying ERP, CRM, and infrastructure to realize synergy targets.
    • Retail BI Transformation: Modernized business intelligence for a $10B retailer, providing real-time inventory visibility.
    • Clinical Data Exchange: Designed a HIPAA-aligned telemedicine data architecture for a $20B healthcare provider.
    • Global Delivery Management: Managed distributed teams across 3 continents to deliver complex software projects on time and budget.
    Program Management
    Systems Integration
    ERP/CRM Architectures
    Healthcare IT
    Global Delivery